Privacy Policy


Bon Bon’s Coffee – Privacy Policy

Effective Date: March 1, 2025

At Bon Bon’s Coffee, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase at any of our locations.

1. Information We Collect

We collect personal information when you:

  • Make a purchase from our website

  • Subscribe to our newsletter

  • Participate in our loyalty program

  • Contact us with inquiries or customer service requests

The types of personal information we may collect include:

  • Personal Identification Information: Name, email address, phone number, billing/shipping address, payment information

  • Non-Personal Information: Cookies, browsing data, IP addresses, device information, and usage data

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process transactions and deliver products

  • To send order confirmations, receipts, and updates

  • To respond to customer service requests

  • To improve our website and services

  • To send promotional emails (with your consent)

  • For legal compliance and security

3. How We Protect Your Information

We use industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who help us operate our business, such as payment processors and shipping partners. These third parties are obligated to keep your information confidential and use it only for the services they provide to us.

5. A2P Compliance (SMS & Text Messages)

By providing us with your phone number, you agree to receive promotional, transactional, and marketing messages from Bon Bon’s Coffee via SMS, email, and automated messaging systems, including Application-to-Person (A2P) messaging services.

  • Opt-In: By subscribing to our SMS service, you consent to receive messages. Standard messaging rates apply.

  • Opt-Out: You can stop receiving messages at any time by replying “STOP” to any text message or contacting us directly at +1 260-235-4440 or info@bonbonscoffee.com.

  • Message Frequency: You may receive a limited number of messages per month related to your orders or promotions.

  • Data Usage: We will use your phone number only for the purpose of the services we offer.

6. Your Data Protection Rights

You have the right to:

  • Access, update, or delete your personal information

  • Request a copy of your personal data in a machine-readable format

  • Object to or restrict the processing of your personal data

  • Withdraw your consent at any time (e.g., unsubscribe from emails or SMS)

To exercise these rights, please contact us at:
Email: info@bonbonscoffee.com
Phone: +1 260-235-4440

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting an updated version on this page with an updated "Effective Date."